Can artificial intelligence increase empathy in the insurance industry?

AI, and ChatGPT in particular, has the insurance industry buzzing. Where do these technologies fit within the value chain? Can they, or will they begin replacing human insurance professionals?

We’re tackling this question and more in Can AI Increase Empathy in the Insurance Industry?, featuring:

• Dan Donovan, Head of Customer Success, Shift
• Sasha Korol, Senior Director of Research & Innovation, Duck Creek
• Bob Breynaert, Director, Azure OpenAI Service Engineering, Microsoft

Listen to this webinar replay, moderated by Jim Tincher, CEO of Heart of the Customer, as they discuss how insurance companies are already utilizing AI to better understand their customers.