Saxon Motor & General Policyholder Portal
Saxon Motor & General implemented a policyholder portal integrated with social media and other communications channels as the final part of its digital core transformation. The company attributes the success of this project to its overall focus on simplicity through technology, which supported an orientation of limiting customization and adapting to the existing workstreams of the products used.
In this case study, you will learn how Saxon:
- Improved response time by 80%
- Reduced transaction time by 50%
- Increased customer and staff satisfaction
